EDM Support, Inc

Company
EDM Support, Inc
Address
701 Thorsen Lane
Batavia, Illinois 60510
United States
Local Time There
Company
EDM Support, Inc
Address
701 Thorsen Lane
Batavia, Illinois 60510
United States
Local Time There

Description

EDM Support, Inc. "The Customer Support Specialists"
We support:
1. AGIE Wire cut series up to the AC150HSS
2. Limited support on the Evolution and newer models.
3. CHMER – All products
4. AMS – All Products
This Support Includes:
• Phone & Email Support
• Installation
• Training
• Service
• Parts
We have been in business for over 20 years doing our best to provide the best support possible. Our goal is to make a good profit over many customers not simply overcharging one.
• Phone + Email Support:
o Support is free if the repair parts are purchased from us
o We do our best to answer 24/7
o 630-248-7068
o larry@edmsupport.com
• Installation, Training, Service (much less than the mfg!):
o Travel - $55.00/hour
o Labor - $95.00/hour
o Mile - $0.50/mile
o Expenses - Actual
Factory trained with over 35 years of experience. Our experience includes all DEM and AC machines, CHMER and AMS products.
“Next time a service engineer comes in ask them how many years of experience on that type of machine !!”
• Parts:
We also purchase machines to resale for parts. Why spend the money to purchase new parts for an older machine when you can purchase used or rebuilt parts for almost 50% of new! We have almost everything from plugs to UV heads!

Circuit Board Repair:
We repair most circuit boards in DEM and AC machines at almost 50% of the competition.

We want to advise you:
• EDM Support, Inc. is not associated with AGIE US or AGIE. "AGIE & AGIECUT are registered trademarks.
• When we say AGIE we are referring to the equipment not the mfg.